Touchscreen issues

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    Asked on March 06, 2016 at 03:53 PM


    I am having issues with my touch screen laptop and editing forms. When I am using my touch screen laptop to edit forms, I am unable to use the trackpad to do left click actions, it will not respond. Right click actions work just fine but left click actions are forcing me to use the touch screen. Any ideas?


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    Answered on March 06, 2016 at 11:07 PM

    Are you using Chrome to edit your forms? From an article I found, it appears that chrome was not designed for touchscreens, and as such you may encounter some issues when using touchscreen.

    You can check out that article here: 

    Here's what that article says:

    “Unlike Internet Explorer 10, Chrome was not designed for touchscreens. As such, the touch experience on Google's browser really sucks: Tabs are hard to close, icons in the bookmarks bar are hard to tap, and scrolling using touch is a struggle. If you have a new Windows 8 touchscreen laptop (or tablet PC), you don't have to give up on your favorite browser. These experimental features and extensions can make using Chrome without a keyboard more doable--at least until Google makes Chrome natively more touch-friendly.”

    To fix the issue, please try the following

    Point Chrome to URL:


    Then disable the following:

    You can search for these options using CTRL+F

    Do let us know if the issue persists.