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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF Embedder: PDF document hosted in Dropbox does not appear in the widget

    Asked by Virtualroadworks on March 06, 2016 at 05:34 PM

    Hi there

     

    Thank you again for this wonderful service and the support what has been offered throughout !

     

    I have 2 small further questions what I would really appreciate the help with.

     

    Number 1 - I have downloaded the form widget ( PDF Embedder ) with the hope of being able to embed a 6 Page PDF document which I have hosted in Dropbox and again most recently a file upload service where I include the URL to this PDF.

     

    Unfortunately this doesn't seem to work.

    ( See image below )

     

    Question 2

     

    This probably will have a simple solution however I am using the conditional logic method to enable the user to dictate through a series of questions to a particular page. On this page will be a particular PDF.

     

    I would like to enable the user to input their own email address and a copy of the PDF would be Emailed to them and or a URL Link to download the PDF - with the intention of them logging on a computer and printing the PDF Off directly.

     

    At the moment any form sends a notification email to myself and the admin email what I have put in however I would like to enable the user to receive a copy of the PDF as well as the decisions they made in each part of the decision tree.

     

     

     

     

    I hope I have explained this clearly and precisely enough and I am extremely grateful for the help!

     

    Thanks

    email form PDF embed email JotForm dropbox uploads height
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 07, 2016 at 02:06 AM

    I also tried embedding a PDF from my dropbox folder. I was able to replicate your issue. As seen in the screenshot below, the PDF cannot be seen in the widget even if the link was added.

    Allow me to investigate this issue further and I will get back to you with a possible workaround.

    As for your second concern, I have moved it to another thread so we can better assist you. Here's the link to that thread: http://www.jotform.com/answers/788599 

    Regards.

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 07, 2016 at 02:24 AM

    I have forwarded the issue to our backend team for further investigation. We will inform you on this thread once there are any updates.

    In the meantime, a possible workaround would be to create an upload form so you can store the PDF in jotform.

    1. Create a form with an upload field. Then upload your PDF file to that form.

    2. Go to your submissions page.

    3. Right click then select Copy Link Address to copy the URL of the file.

    4. Paste the URl to the PDF URL field in the PDF Embedder widget. The PDF should now be visible in the form.

    Example:

    If you need further assistance, do let us know.

  • Profile Image

    Answered by Virtualroadworks on March 07, 2016 at 08:42 AM

    Thankyou Very much for this !

     

    And also I appreciate you moving my second question to another post. In the future I will put each question in its own thread.

     

    Regards

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    JotForm Support

    Answered by TitusN on April 25, 2016 at 03:44 AM

    To have your dropbox pdf display in the PDF Embedder widget, please add "raw=1" at the end of the URL. 

    For example: https://www.dropbox.com/s/v84g4ablmho3p1c/Getting%20Started.pdf?raw=1

    Test form: https://form.jotform.com/61151979481968

    Let us know if this helps.