PDF Embedder: PDF document hosted in Dropbox does not appear in the widget

  • Virtualroadworks
    Asked on March 6, 2016 at 5:34 PM

    Hi there

     

    Thank you again for this wonderful service and the support what has been offered throughout !

     

    I have 2 small further questions what I would really appreciate the help with.

     

    Number 1 - I have downloaded the form widget ( PDF Embedder ) with the hope of being able to embed a 6 Page PDF document which I have hosted in Dropbox and again most recently a file upload service where I include the URL to this PDF.

     

    Unfortunately this doesn't seem to work.

    ( See image below )

    PDF Embedder: PDF document hosted in Dropbox does not appear in the widget Image 1 Screenshot 20

     

    Question 2

     

    This probably will have a simple solution however I am using the conditional logic method to enable the user to dictate through a series of questions to a particular page. On this page will be a particular PDF.

     

    I would like to enable the user to input their own email address and a copy of the PDF would be Emailed to them and or a URL Link to download the PDF - with the intention of them logging on a computer and printing the PDF Off directly.

     

    At the moment any form sends a notification email to myself and the admin email what I have put in however I would like to enable the user to receive a copy of the PDF as well as the decisions they made in each part of the decision tree.

     

     

     

     

    I hope I have explained this clearly and precisely enough and I am extremely grateful for the help!

     

    Thanks

  • Chriistian Jotform Support
    Replied on March 7, 2016 at 2:06 AM

    I also tried embedding a PDF from my dropbox folder. I was able to replicate your issue. As seen in the screenshot below, the PDF cannot be seen in the widget even if the link was added.

    PDF Embedder: PDF document hosted in Dropbox does not appear in the widget Image 1 Screenshot 20

    Allow me to investigate this issue further and I will get back to you with a possible workaround.

    As for your second concern, I have moved it to another thread so we can better assist you. Here's the link to that thread: http://www.jotform.com/answers/788599 

    Regards.

  • Chriistian Jotform Support
    Replied on March 7, 2016 at 2:24 AM

    I have forwarded the issue to our backend team for further investigation. We will inform you on this thread once there are any updates.

    In the meantime, a possible workaround would be to create an upload form so you can store the PDF in jotform.

    1. Create a form with an upload field. Then upload your PDF file to that form.

    PDF Embedder: PDF document hosted in Dropbox does not appear in the widget Image 1 Screenshot 40

    2. Go to your submissions page.

    3. Right click then select Copy Link Address to copy the URL of the file.

    PDF Embedder: PDF document hosted in Dropbox does not appear in the widget Image 2 Screenshot 51

    4. Paste the URl to the PDF URL field in the PDF Embedder widget. The PDF should now be visible in the form.

    Example:

    PDF Embedder: PDF document hosted in Dropbox does not appear in the widget Image 3 Screenshot 62

    If you need further assistance, do let us know.

  • Virtualroadworks
    Replied on March 7, 2016 at 8:42 AM

    Thankyou Very much for this !

     

    And also I appreciate you moving my second question to another post. In the future I will put each question in its own thread.

     

    Regards

  • TitusN
    Replied on April 25, 2016 at 3:44 AM

    To have your dropbox pdf display in the PDF Embedder widget, please add "raw=1" at the end of the URL. 

    For example: https://www.dropbox.com/s/v84g4ablmho3p1c/Getting%20Started.pdf?raw=1

    Test form: https://form.jotform.com/61151979481968

    Let us know if this helps.