What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form disabled?

    Asked by nature7854 on March 06, 2016 at 10:09 PM

    Whenever I try to preview or publish my form, it says, Form not found; This form is disabled. I don't know why it says this, as I have it enabled.

    Page URL:
    https://form.jotform.com/60654325366154

    Screenshot
    publish preview OR form is disabled
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    JotForm Support

    Answered by ashwin_d on March 07, 2016 at 05:57 AM

    Hello nature7854,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now and your form is now working fine. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!