I upgraded my account but still getting over quota message.

  • CLOGANPHOTO
    Asked on March 6, 2016 at 10:57 PM

    I upgraded the account, but I keep getting messages that I am over quota and need to upgrade. The money for the upgrade came out of my account already so I am confused to the problem. 

  • Ashwin JotForm Support
    Replied on March 7, 2016 at 6:35 AM

    Hello CLOGANPHOTO,

    I'm sorry for the trouble caused to you.

    I have taken care of your account issues and upgraded your account to bronze monthly subscription plan. Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!