What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cancel Account

    Asked by icaromagalhaes on March 06, 2016 at 11:32 PM

    Hi guys,


    Could you please cancel my account please?


    Thanks a lot,



  • Profile Image

    Answered by Boris on March 07, 2016 at 07:34 AM

    Your account icaromagalhaes is already on the free plan, and it doesn't have any subscriptions in our system.

    Did you by any chance mean to cancel subscription of some other account? If so, you can downgrade subscription of any paid account by logging into it, and switching it back to free (Starter) plan:


    Or did you mean that you want us to delete your current free account, icaromagalhaes? If so, we can delete your account for you. Please let us know if that is what you wanted.

    We will await your response. Thank you.

  • Profile Image

    Answered by icaromagalhaes on March 07, 2016 at 04:45 PM
    I guys,
    I just want to delete my account.
    Thanks a lot,
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 07, 2016 at 05:15 PM

    I've deleted this account as per your request.