What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Your post is incomplete. The subject only says "postal". Are you referring to the Postal Code field in the Address Quick Tools? Would you like to disable it?
If yes, then please select the field and then click the "Fields" button in the top toolbar. Here in the dropdown, you can disable or enable fields in the Address field.
Let us know if this is not what you need. Also, please provide more details so that we can assist you properly. Thank you.
Sorry, it should have referred to how to turn off validation for the postcode as it won’t recognise uk or us post or zip code.
I have made it a text box now
Alright, thank you for updating us. Let us know if you need our help.