Can't Create a PDF Form

  • Profile Image
    Asked on March 07, 2016 at 04:03 AM

    I am trying to create a PDF to print and the process locks up with 'working' displayed.


    I have tried two browsers.


    This is my form...

  • Profile Image
    Answered on March 07, 2016 at 09:46 AM

    Hi there,

    First of all, sorry for the trouble we had caused. Recently, we had a temporary issue about "Create a PDF Form"; but currently, it is working correctly. Please, retry to get a fillable PDF form on your side and let us know the results.


    Thank you for your understanding.

  • Profile Image
    Answered on March 07, 2016 at 10:46 AM
    No, it is still not working.
    Kind Regards, Tony Cruse.
  • Profile Image
    Answered on March 07, 2016 at 01:49 PM

    Apologies for the inconvenience. The "Create PDF" feature is still has a couple of glitches and bugs, our developers are very well aware of this and our trying their best to improve this feature. 

    So far, I cloned your form and was able to convert it to a PDF form. Could you please try cloning my form and convert that one instead? Here's my cloned form: Here's a guide on how to clone my form:

    Please also check this link to learn more about the fillable PDF forms: 

    Do let us know if that works.

  • Profile Image
    Answered on March 11, 2016 at 05:17 PM

    Is the Pdf form tool fixed yet? mine seems to be taking a very long time

  • Profile Image
    Answered on March 11, 2016 at 06:33 PM

    We really sorry for that our development team is working on this issue it should resolved shortly.