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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email submissions are not coming through

    Asked by Chenai23 on March 07, 2016 at 04:32 AM

    Hi,

    When I submit my jotforms, I usually get an email to two accounts. This has stopped happening. Can you please fix it or let me know how I can fix it?

    Submissions email through OR let email TO
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    JotForm Support

    Answered by Nik_C on March 07, 2016 at 09:24 AM

    Hello,

    I checked your account and both of your emails and configuration for notifier. Please put comma between emails, since currently is ;

    That's why your emails went only to first email address and not to the second one.

    Please let me know how this worked for you.

    Best regards