What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why has my form disappeared from my shopify site?

    Asked by fabricandmore on March 07, 2016 at 05:00 AM

    Hi, I used to have a jotform working on my Shopify site but it has disappeared!  Please help!

    Thanks, Simone

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    Answered by KadeJM on March 07, 2016 at 09:36 AM

    I checked on your issue with your form disappearing from your shopify site but it may have been a temporary problem.

    Currently I am unable to replicate this problem since I can see your form on my end.

    Can you please check it again on your end and let us know if this is still happening for you?

    If it is then can you please also tell us what web browser and browser version you are using?