What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found: Autosuspended

    Asked by rarrondo on March 07, 2016 at 05:24 AM

    Hi!

    This is my form https://form.jotformeu.com/60662723150348

    When I go to "Preview" appears the following message:

    The form is active.

    What's the problem?

    Thank you

    Page URL:
    https://form.jotformeu.com/60662723150348

    Screenshot
    form not found autosuspended suspended not found phishing
  • Profile Image
    JotForm Support

    Answered by Jan on March 07, 2016 at 10:29 AM

    Your account was suspended automatically by our phishing detector tool. It is because the form is asking details like username and email. It also has "Login" word as a title. This is considered phishing and violates our terms of use.

    We can re-activate your account but we need to delete that form. Let us know what you think. Thank you.