- JoeAsked on February 23, 2012 at 02:49 PM
Looks like the captcha image is not loading, but trying to load on all of our forms. Are you aware of this? Any fix in place that we can implement?
thanks in advance
- JotForm SupportMike_TAnswered on February 23, 2012 at 05:59 PM
Thank you for contacting us.
This problem is supposed to be fixed already, and I can see the captcha images on your forms. Could you please clear cache in your browser, and then re-check your forms?
Please feel free to contact us if you need any further assistance.
- JoeAnswered on February 23, 2012 at 06:46 PM
Thanks for your quick response. Also is this a documented fix or just temporary?
- JotForm SupportMike_TAnswered on February 23, 2012 at 06:57 PM
I do not have all the information on this yet, but this is not a common issue. I hope it will not happen again.
Thank you for using our services.