Am I able to receive submissions with the user's email as the from email address?

  • aliceticketweb
    Asked on March 7, 2016 at 10:39 AM

    May be impossible, but would make responding to these messages a little easier for me if there was a way to include the e-mail that the user enters in the field in the actual "From" field of the e-mail.

     

    I've been having to respond to these on the road a lot lately and copying, deleting the form@noresponse.com and pasting the user's e-mail is a bit tedious. Quite a few times, I forget to paste their e-mail up top, and 3 days later I get a 'delayed response' or 'delivery failed' message after thinking I answered someone's question about a show 2 days ago.

  • victor
    Replied on March 7, 2016 at 1:45 PM

    If I understand you correctly, you would like to reply directly to the user that filled in the form. If I am mistaken, please let me know so we may give you a better answer.

    In the email setting, you will see the option REPLY-TO EMAIL. Just select the email field you wish to reply to. Once you reply the email, it will automatically have the users email address in the TO field.

    Am I able to receive submissions with the users email as the from email address? Image 1 Screenshot 20

    Please let us know if this helps.