What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my form will not allow me to publish!

    Asked by WattsDesigns on March 07, 2016 at 11:48 AM

    Never had this problem before. However when I try to hit 'Publish' nothing happens.

    publish allow problem TRY
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    JotForm Support

    Answered by david on March 07, 2016 at 12:10 PM

    Form builder menus should load properly once again.  If they are still not loading on your end, please let us know and we will be happy to have another look.

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    Answered by WattsDesigns on March 07, 2016 at 01:45 PM
    still will not let me publish
    ...
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    JotForm Support

    Answered by david on March 07, 2016 at 02:58 PM

    I checked your account and everything looks to be working again.  It may take a bit for the fix to propagate to your region.  Clear your browsers cache/cookies, if in the next 5-10 minutes after doing so you are still unable to use those features, let us know and we will forward this to our developers for a closer look.

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    Answered by schoolimprovement on March 07, 2016 at 03:08 PM

    It's not working for me either, and I've been trying since 11:30 AM EST.