What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I click the "Emails" icon for a form, nothing happens

    Asked by ws99az on March 07, 2016 at 11:55 AM

    If I click the "Emails" icon for a form, nothing happens. Is this expected?

    The emails that are being notified on a form submission are not correct, and I need to edit them. But, if I click on the icon in the form control header, nothing happens. Pop-ups are not blocked, other buttons work.

  • Profile Image
    JotForm Support

    Answered by david on March 07, 2016 at 12:08 PM

    Form builder menus should load properly once again.  If they are still not loading on your end, please let us know and we will be happy to have another look.