- cunoAsked on March 07, 2016 at 12:28 PM
The problem doesn't seem to be fixed. I have the same problem as info5912.
I tried to convert the following web-form to a fillable PDF, but although it's a very simple form, jotform is stuck and keeps displaying "In Arbeit" (german for "in progress") almost forever.
Will I be informed by email, before my free monthly submissions are used up, so I can upgrade in time?
Thank's for your help,
- JotForm SupportdavidAnswered on March 07, 2016 at 12:37 PM
Try removing the "." character from your forms title. Instead of "Test Selbsteval. Curacasa 16 dt" change it to "Test Selbsteval Curacasa 16 dt". Once the period was removed from the title, everything was then able to convert properly.
You will indeed be informed via email when you approach your account limits. Even if you go over your limits, you will still have a day or two to upgrade before from are disabled.
- cunoAnswered on March 08, 2016 at 10:46 AM
The export-problem is solved. Thanks for your efforts.
I didn't know that a period could cause such a problem.
Now I have another problem with my fillable PDF.
(Please feel free to move this question to a new thread.)
- JotForm SupportdavidAnswered on March 08, 2016 at 11:50 AM
The security warning is letting the user know that the PDF is about to connect to an external application. If you press "Accept", it will send the data without issue. Unfortunately, there is nothing we can do about the security warning.