What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The "Emails" button at the top of our "TMG Listing Submission Checklist" isn't working. What am I doing wrong?

    Asked by TMGBackOffice on March 07, 2016 at 03:06 PM

    Hi, I am trying to change the formatting of the confirmation emails after a form has been submitted on our TMG Listing Submission Checklist; however, when I click the button nothing happens. I've used it several times before and all other buttons are working, just not "Emails."

    I have restarted my computer and tried through different browsers. Just FYI!

    Thanks for your help with this! If easier, my cell is: 615-946-1560.

    Thank you, 

    Clay Britton
    Contract Management 
    The Mohr Group at Re/Max Elite

    Page URL:
    https://www.jotform.com//?formID=60195077058156

    Emails top JotForm uploads png
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    JotForm Support

    Answered by BDAVID on March 07, 2016 at 04:59 PM

    We apologize for the inconvenience, this issue has been fixed now, please try again and let us know if you need more help.

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    Answered by TMGBackOffice on March 07, 2016 at 05:30 PM

    Thanks for your quick response. It is still not working in Chrome; however, I am able to get it to work in Internet Explorer so we should be all good!

    Thanks again! We are really enjoying Jotform!

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    JotForm Support

    Answered by jonathan on March 07, 2016 at 11:00 PM

    Thank you for updating us on the status. I also just checked it on Chrome browser and it was already working for me at this time.

    Do let us know if you are still having issue on different browser.

    Regards,