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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm not receiving submission emails any more.

    Asked by knix14 on March 07, 2016 at 03:38 PM

    Form submissions are set to email to two different emails and neither one is receiving submissions after 2/24/16.

    Page URL:
    https://form.jotform.com/50496178973975

    Emails receiving Submissions different and
  • Profile Image

    Answered by victor on March 07, 2016 at 06:07 PM

    I have just reviewed your form and notice that the following email was in our bounce list

    The other email was not in the list. I did notice that it had many failed emails, but the user recently received 2 emails.

    I have remove the repairs email from the list and he should be able to receive emails properly. If you are still having problems, you may review our bounce list from your account page

    How to remove your email address from bounce list