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  • Profile Image

    Typed Informations are Staying on My Form

    Asked by cindyadminmva on March 07, 2016 at 08:27 PM

    When applicant is trying to complete a form, none of the information stays in the boxes.  it was working up until March 6th.

     

    PLEASE RESPOND TO: 

    bjmcphail1@comcast.net

    Page URL:
    https://www.jotform.com//?formID=60626290468965

    information in boxes a
  • Profile Image
    JotForm Support

    Answered by mert on March 08, 2016 at 04:02 AM

    Hi there,

    Actually, I didn't get what you are mentioning, because the form works properly on my tests. First, I tried to type some values on your form and it works correctly.

     

    Then, I checked your submissions on "Submissions". All of them has the correct data and there is no meaningless data on it. Finally, I tried to get submissions from it and the email submission sent without any issue. 

    Please, see it from the below:

     

    If I understand the problem wrongly, please give more details about your issue. I'm waiting for your response.

     

    Thanks.

  • Profile Image

    Answered by cindyadminmva on March 08, 2016 at 09:48 AM

    Thanks.  I could not wait for an answer.  I revised the form PRIOR to your response.  It was a standard white form.  The text input was set to black.  When someone was trying to fill in the form, the text was white - so they could not see it.  I tried several times to fix it to black text, but it simply would not work.  Therefore I made the form black.

  • Profile Image
    JotForm Support

    Answered by mert on March 08, 2016 at 10:28 AM

    You are most welcome; but if it is important, we can make it proper for the scenario A by injecting some custom CSS to it. Please, copy and paste the following code with the method provided:

     

    /. To change the font color as black./

    .form-textbox, .form-textarea {

        color: black !important;

    }

     

    /.To change the background color as white./

    .supernova, .form-all {

        background-color: white !important;

    }

     

    Please, see the results from the below:

     

    Regards.