How to Track "Form Views" Individually?

  • smbbooks
    Asked on March 7, 2016 at 9:48 PM

    Hello. 

    I received an email claiming that I had almost 300,000 views of my forms (views, no submissions) and that you are going to start charging me a much higher rate.

    I've requested more information on this but haven't received any.

    How can I see which pages are being accessed and who is accessing them? Perhaps I can put a stop to this.

    If I can't do this, then I need to switch to another site for my forms. $99/month is more than I am willing to pay.

    I don't think I've had 2,000 submissions ever from all forms combined. 

     

    Thank you.

     

  • mert JotForm UI Developer
    Replied on March 8, 2016 at 4:44 AM

    Hi There,

    Yes, you are right about this one, you need to know the numbers individually to take action for this issue. Currently, you can easily track the number of Form Views by using the "Form Analytics" for each of your forms.

    For more information and access to the "Form Analytics", please use the following link:

    http://www.jotform.com/form-analytics/

     

    Alternatively, you can reach it on the "My Forms",

    How to Track Form Views Individually? Image 1 Screenshot 20

     

    For further assistance, please do let us know.

    Thanks.