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    Dragging and dropping multiple files onto Drag and Drop Upload widget does not send files to Google Drive

    Asked by andrewford on March 08, 2016 at 09:52 AM

    The individual drag and drop works but not the multiple file.

    drop individual drag and drop
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    JotForm Support

    Answered by BJoanna on March 08, 2016 at 12:19 PM

    If I understood you correctly, when you drag and drop multiple files to Drag and Drop Upload widget, files that are drop are not shown or you are unable to upload them.

    I have tested your form and I was not able to replicate mentioned issue. I have drop five files to Drag and Drop Upload widget and when I clicked on Begin Upload button, all files were uploaded successfully. 

    I have also tested Drag and Drop Upload widget widget on my sample form and multiple files that I drop and uploaded were successfully submitted.

    Maybe it was temporary issue. You can also try to use different browser. If this is happening on your embedded form, please provide us URL of your website, so that we can test your form there. 

    In case that I did not understood you correctly, please provide us more details about your issue.

    Let us know if you need further assistance. 

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    Answered by andrewford on March 09, 2016 at 12:55 PM

    It goes through the motions, but none of the files show up in our google drive.  We did integration.  The single file upload under Form Tools works just fine and we can retrieve the files uploaded.  The drag and drop just doesn't work correctly.

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    Answered by Ben on March 09, 2016 at 02:44 PM

    Thank you for the additional details. I would just like to confirm if this issue is shown when you try to drag and drop multiple files at once (not one at a time to have multiple of them on the same widget) at which time the Google Drive gets only one file?

    Also it seems that you have multiple upload forms in your account changed today so I would just like to confirm the form as well since they seem to hold single file upload fields.

    Thank you.