What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I implement a recurring donation option

    Asked by InspireDR on March 08, 2016 at 09:58 AM

    Dear JotForm team,


    Many of our contacts have inquired about the possibility to sign up for recurring donations on our website to that they don't have to go in every month and make a small donation.


    The idea is that someone can choose to either make a one-time donation or a recurring donation if choosing a recurring donation it can be linked to their bank account/creditcard/paypal, etc. so that the indicated funds are automatically withdrawn each month.


    We have tried to figure out how to do this and even found on your FAQ platform a guide but were unable to follow all the steps.


    Please advise us on steps to take by writing to anell@inspiredr.org and copying adam@inspire.org


    Best Regards,

    InspireDR Team

    Page URL:

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    JotForm Support

    Answered by david on March 08, 2016 at 12:11 PM

    If you will use Custom Donation/Payment, there is no means to make it a recurring donation/payment. Custom Donation payment is a one time process.

    BUT if you will use the sell Subscription Payment option similar to what was described on the user guide , there is the option to make it a recurring payment option.


    the one thing that is lacking in Subscription Payment option is that you cannot use custom amount input similar to Custom Amount/Donation.

    If you need to have both feature, you will need to use 2 different form instead and then use conditions that will allow the form respondent to only use 1 of the 2 available payment method.