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ladekoAsked on March 8, 2016 at 10:29 AM
Hello,
I have the distance calculator widget on my form. I have this form setup to calculate the distance in "miles" between 2 addresses and it works perfectly in that regard.
However, if the distance between 2 addresses is less than 1 mile (for example 500 feet) it is calculating the feet.
For example the formula is miles x $4.00. So if the customer is traveling 2 miles it calculates 4x2 = $8. But if the distance is 500 feet, it calculates 500 x 2 miles = $1000.
How can I fix this? If you want to test it out go to my form and select service type = point-to-point and put in an address that is less than 1 mile in distance. (for example your address and your next door neighbors address)
I gave the url for my form below:
https://form.jotform.com/60665453985165
How can I fix this?
Page URL: https://form.jotform.com/60665453985165 -
Kiran Support Team LeadReplied on March 8, 2016 at 12:52 PM
I'm checking on this issue. Please allow me some time to run few tests and get back to you with relevant information.
Thank you for your patience.
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Kiran Support Team LeadReplied on March 8, 2016 at 1:24 PM
Thank you for being patient. As I check the issue further, you may add a new field to calculate the final when the distance is displayed in feet by using a condition as shown below:
Please see the demo form below that can help you with calculating when the distance is feet.
https://form.jotform.com/60674713996974
Hope this information helps! Please let us know if we can be of any further help.