- ladekoAsked on March 08, 2016 at 10:29 AM
I have the distance calculator widget on my form. I have this form setup to calculate the distance in "miles" between 2 addresses and it works perfectly in that regard.
However, if the distance between 2 addresses is less than 1 mile (for example 500 feet) it is calculating the feet.
For example the formula is miles x $4.00. So if the customer is traveling 2 miles it calculates 4x2 = $8. But if the distance is 500 feet, it calculates 500 x 2 miles = $1000.
How can I fix this? If you want to test it out go to my form and select service type = point-to-point and put in an address that is less than 1 mile in distance. (for example your address and your next door neighbors address)
I gave the url for my form below:
How can I fix this?Page URL:
- JotForm SupportKiranAnswered on March 08, 2016 at 12:52 PM
I'm checking on this issue. Please allow me some time to run few tests and get back to you with relevant information.
Thank you for your patience.
- JotForm SupportKiranAnswered on March 08, 2016 at 01:24 PM
Thank you for being patient. As I check the issue further, you may add a new field to calculate the final when the distance is displayed in feet by using a condition as shown below:
Please see the demo form below that can help you with calculating when the distance is feet.
Hope this information helps! Please let us know if we can be of any further help.