What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have quite a few questions on how to enhance my JotForms.

    Asked by Bob Aloisio  on March 08, 2016 at 10:46 AM


    We have an account under support@safetracksgps.ca. we have built quite a few forms, I need to see about learning how to do the following. Please let me know the best way to go about this. A phone call would work best

    1- Adding Ecommerce to the JotForms for hardware sale and reoccurring Monthly Service Fees

    2- Is there a way to validate the Postal/ZIP Code

    3 - Can we add a promotional code for discounts and base the discounts on the promotional codes. 


    Please let me know, reach me @ 403 877 1754 or baloisio@safetracksgps.ca


    Bob Aloisio 

    Page URL:

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    JotForm Support

    Answered by Charlie on March 08, 2016 at 12:35 PM

    Thank you for your continuous support in our form builder. I'm sorry to say, but we do not have a phone support. We do try our best to help you here in the forum.

    Now regarding your question, you can easily integrate payment processors that we support in your form if you want to setup a payment or order form. For recurring payments, we have a specific guide that you can use as a reference, here's the link to it: http://www.jotform.com/help/166-How-to-setup-a-recurring-payment-option.


    For the other concerns you have, I have opened separate threads for them. Please refer to the following links:



    We will address them shortly. Thank you.