What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Analytics is not showing Conversion rate and Responses

    Asked by KirstinOrr on March 08, 2016 at 11:01 AM

    Our form has completed submissions, but the analytics does not show a conversion rate (rate of 0%). 

    Page URL:

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    JotForm Support

    Answered by BJoanna on March 08, 2016 at 01:13 PM

    I have checked Form Analytics of the form you provided for this week and I saw that Conversion rate and Responses are showing zero, although you had two submissions this week.

    Also when I selected all times, only two responses are shown, but your form has 12 submissions.

    I will escalate this issue to our developers. Once this issue is resolved, we will inform you via this thread. 

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    Chief Technology Officer

    Answered by eee on March 24, 2016 at 11:31 AM

    Hey @KirstinOrr,

    New version of Analytics is released, and all the problems related with the data is fixed now.

    Please check your data and let us know,

    Kindest Regards,

    - Ertugrul.