What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I calculate using the scale rating survey tool?

    Asked by jurullc on March 08, 2016 at 11:38 AM

    Is it possible to calculate a total using the scale rating survey tool?  I noticed on this post, http://www.jotform.com/help/259-How-to-perform-calculation-in-the-form, that I can only use the following with a calculation tool.  

    1. Radio Button

    2. Checkbox

    3. TextBox

    4. Dropdown

    5. Text Area

    If I can't find the total using a rating scale, what other options do I have.

    Page URL:
    https://www.jotform.com/?formID=60674450539965

    survey scale rating tool Survey Tool
  • Profile Image
    JotForm Support

    Answered by Mike_G on March 08, 2016 at 01:48 PM

    You actually can use the Form Calculation widget to calculate for the total of Scale Rating fields.

    Here's how: 

    Conditions can also be used to Scale Rating field.

    I hope this answers your question. If you have any other questions or concerns, please feel free to let us know and we will be glad to help you. Thank you.