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    Unable to generate thumbnail in MUSE

    Asked by sunrayg on March 08, 2016 at 12:57 PM

    I am creating a redirect after a code submission in Muse but the form will not generate a thumbnail.  I tried to use iFrame embedding as well.  No luck.

    Here is a screen shot of how I created the form and the url at http://cgfnewsite.businesscatalyst.com/members-login.html


    Page URL:

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    Answered by Ben on March 08, 2016 at 03:20 PM

    I am not quite sure what thumbnail you mean, but I do presume that you are thinking about the preview shown on the Thank you page when you place the link where the page should go if the conditions are not met?

    If that is true, then please do note that conditions will not show you the same - this only happens within the thank you page setup.

    Now on another note in regards to the conditions, you could (and I would suggest) to place the link to "access-failed" page as your default thank you page. Then your first condition will simply redirect people that meet the condition, leading to lower number of conditions and making sure that everyone that does not meet it goes to failed page as default.

    Hope this helps, but please do let us know if by some chance you meant about some different thumbnail.