What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Upload Field issue when adding docs

    Asked by sewport_uk on March 08, 2016 at 04:30 PM

    We recieve constant complaing on the forms adding files feature tends to not work all the time.

    What is JotForm doing about this and are you planning any improvements?

    Do you have an other widget/plugin except the ones that are displayed to better handle this ?



    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on March 08, 2016 at 11:12 PM

    I assume you were referring to the Upload field on your form http://www.jotformeu.com/form/60354080247349

    I have test it on your website here , but so far I could not reproduce a problem.

    Can you please describe more what  exactly was not working on the uploading of docs to using your form? It will help us investigate the possible cause of issue if we know more details about the encountered issue.

    Let us know if issue remains.