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  • Profile Image

    PlayThru CAPTCHA widget: giving unable to load error

    Asked by kennedypd on March 08, 2016 at 10:24 PM

    I have only one form so not sure how to link ypou to it but you should be able to see it.

     

    The capcha I have used on the form is now giving this error

     

    Unable to load the Are You a Human PlayThru™. Please contact the site owner to report the problem.

     

    What should I do? Is this my end ot yours?

     

    Cheers

    Page URL:
    http://draft-it.co.nz/index.php/upload-files

    problem site one form unable to load
  • Profile Image
    JotForm Support

    Answered by beril on March 09, 2016 at 03:45 AM

    Thank you for contacting us. We are sorry for this inconvenience this might have caused. I am able to reproduce the same issue that you're having. The PlayThru CAPTCHA widget is not working properly.

    I've also deleted the widget and added again. It didn't solve the problem.

    I will escalate it to our second level and one of our developers will take a look here, you will be notified when it's solved or will get news about it via this thread.

    For now, I suggest you to use our other captcha widgets:

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.