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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    URGENT: Why won't my form submit to my email?

    Asked by Sheriece on March 08, 2016 at 11:24 PM

    Everything is set up and I have areas that are needed to be filled out. Everytime I properly fill out the form, there is an error or it won't go through. Then when I click on the submit button continuously, please wait comes up and stays there forever. Please help.

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    JotForm Support

    Answered by Chriistian on March 09, 2016 at 03:37 AM

    I cloned your form and was able to replicate the issue. I was unable to submit the form. It appears that the issue is caused by the Terms and Conditions widget. To resolve the issue, I suggest you delete the terms and conditions widget.

    Then re-add it again to your form.

    You should now be able to submit the form without any issue.

    Here's the cloned form where I did the tests: https://form.jotform.com/60681422261954 

    If you need further assistance, do let us know.