What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is jotform experiencing issues at the moment?

    Asked by ICFforms on March 09, 2016 at 08:12 AM

    Hello,

    Our forms are not showing up when individuals are trying to use them.  We are not able to edit submissions as it is coming up with a blank screen.  Randomly a form will work for a minute, but then it stops working and just shows a blank screen or if I am trying to edit a form it acts as though I have just created a new form.

     

    Thank you,

    Emily - ICF

    JotForm Submissions new form hello then
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    JotForm Support

    Answered by EltonCris on March 09, 2016 at 09:05 AM

    Our sincerest apologies. This problem is now fixed. Please try it again.

    Thank you!

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    Answered by ICFforms on March 09, 2016 at 09:32 AM

    Hello,

    Thank you for the update.  

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    Answered by ICFforms on March 11, 2016 at 11:29 AM

    Hello,

    Is jotform down again?  We are not able to edit submissions and the forms are blank again.

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    JotForm Support

    Answered by david on March 11, 2016 at 12:19 PM

    We had a distribution server that was causing some issues and it has now been fixed.  If you have any further lag loading your forms, let us know and we will be happy to have another look.