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ICFformsAsked on March 9, 2016 at 8:12 AM
Hello,
Our forms are not showing up when individuals are trying to use them. We are not able to edit submissions as it is coming up with a blank screen. Randomly a form will work for a minute, but then it stops working and just shows a blank screen or if I am trying to edit a form it acts as though I have just created a new form.
Thank you,
Emily - ICF
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Elton Support Team LeadReplied on March 9, 2016 at 9:05 AM
Our sincerest apologies. This problem is now fixed. Please try it again.
Thank you!
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ICFformsReplied on March 9, 2016 at 9:32 AM
Hello,
Thank you for the update.
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ICFformsReplied on March 11, 2016 at 11:29 AM
Hello,
Is jotform down again? We are not able to edit submissions and the forms are blank again.
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David JotForm SupportReplied on March 11, 2016 at 12:19 PM
We had a distribution server that was causing some issues and it has now been fixed. If you have any further lag loading your forms, let us know and we will be happy to have another look.