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I can't even get the test emailsAsked by Koolsites on March 09, 2016 at 08:57 AM
I have not been getting a copy of my ANY of my forms, and they are displayed on several different websites. I contacted you about this before when I was a paying customer. I checked all the obvious reasons that I would not get it. Settings, spam or junk mail, ect. it is non of the above. I contacted go daddy and it is not at their end. I can't even get the test emails that I sent myself from the form settings.
I have contacted jot form support several times now and have not heard anything back. Do you still support this site or do I need to find a new form processor? We love your product but this has been going on since last fall. HELP please
Our apologies. But that is because your email address has been added to our suppression list. I've fixed this for you.
It says your email address is invalid so I would suggest checking that. Capitalization matters so make sure to correct it.
For additional steps on how you can prevent this from happening, please check this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.