What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi, your forms work fine but not having the option to use sender email

    Asked by andreaesiria on March 09, 2016 at 09:21 AM

    Hi, your forms work fine but not having the option to use sender email adress is very bad. I made all you told in the tutorial and also tried new API Key but emails don't arrive. I find it very complicated and annoying!!!



    This is a re-post of a comment on Set Email Field as the Sender Email Address for Notification Email with Mandrill

    Emails sender find all
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    JotForm Support

    Answered by KadeJM on March 09, 2016 at 10:11 AM

    Actually, it is possible to set your own email address as the sender address.

    Be advised though that this is not recommended since this can potentially lead to bounce-related and non-receiving issues.

    See http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert