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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    integration function not working? is this on your end or mine?

    Asked by jdm2175 on March 09, 2016 at 12:18 PM

    I had no issues yesterday fiddling with the integration option but today, I am unable to select the option whatsoever. I am wondering if this is a function issue on your end that you are dealing with or did I do something to not allow me to select the integration tab. There are a few other options that I cannot select that are located in the embed tab when editing a form. 



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    JotForm Support

    Answered by Kiran on March 09, 2016 at 01:57 PM

    As I check the Integration button at my end, I see that the Integration wizard is opening normally. I've also checked with other options and see that they are working normally.

    Could you try checking with any other browser and see if that works? You may also try logging into your account using an incognito/private window to see if the Integration wizard opens properly.

    Please get back to us if the issue still persists. We will be happy to assist you further.