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    Jot form won't save form edits - save button keeps twirling

    Asked by worldfamoushouseofmac on March 09, 2016 at 02:17 PM

    It will not let me save, or preview but it lets me edit.

     

    PLEASE HELP!

    Page URL:
    https://www.jotform.com//?formID=60624584516155#themes

    Screenshot
    save button preview
  • Profile Image

    Answered by Ben on March 09, 2016 at 03:55 PM

    Thank you for the screenshot. I see that it show the save progress instead of the saved icon, but I do presume that the issue has just started happening and might even no longer happen.

    Since I can not recreate it, it might be that there was an issue contacting our servers at the moment of the form save causing this or something else causing the same.

    If this is no longer happening than the above would be correct, but if it is still happening please do try to open a new private window - or incognito window and see if you can add few fields to a form in it and then save it or if the same issue happens again.

    This would then give us a bit more details in regards to the issue.