Are there problems with email reports?

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    1gas
    Asked on February 24, 2012 at 06:37 AM

    My account name is 1Gas. I have email reports set up. Customers are reporting a blank screen when submitting. Also the report of three new submissions this morning haven't arrived by email. On a request I did for a customer I got the following error.

    Please can you help.

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    idarktech
    Answered on February 24, 2012 at 07:34 AM

    Hi there,

    Thanks for reporting. This issue has already been raised to our higher team. We'll get back to you as soon as the problem is fixed.

    Thank you so much!

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    idarktech
    Answered on February 25, 2012 at 07:40 AM

    Hi there,

    This should be fine now. Can you please make some test and let us know if this problem still persist on your side? Thanks in advance.