What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I saved a form in my data base - called SMG Contact Us - where is it?

    Asked by michaelanthony on March 09, 2016 at 06:17 PM
    saved in a US
  • Profile Image
    JotForm Support

    Answered by Kiran on March 09, 2016 at 11:37 PM

    As I check your account, I see that the form titled "SMG - Contact Us Jot Form" is in your account and able to access normally. Were you able to fix the issue or retrieve the form? If you are referring to any other form, please let us know the Form URL/ID so that we'll try to locate the form.

    Please get back to us if you need any further assistance. We will be happy to help.