JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
As I check your account, I see that the form titled "SMG - Contact Us Jot Form" is in your account and able to access normally. Were you able to fix the issue or retrieve the form? If you are referring to any other form, please let us know the Form URL/ID so that we'll try to locate the form.
Please get back to us if you need any further assistance. We will be happy to help.