What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a workaround for including a date field in a confirmation email?

    Asked by adea on March 09, 2016 at 06:56 PM

    I am trying to finalize a form that includes {DATE:Date-US} in the confirmation email.  However, whenever I use this field it displays in the email with underlines, e.g. March_9,_2016.  Is this working for anyone else?  This used to work just fine in 2015.  I cloned a form and now it isn't working properly.

    Page URL:
    https://www.jotform.com//?formID=60344363125145

    date field workaround email in
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 10, 2016 at 12:22 AM

    Hello adea,

    I did test this date tag in one of my own form and I am unable to replicate the issue you are having. The submission email I received, displays the date correctly. Please check the screenshot below:

     

    I did check both the auto responder email alert you have added in your form and did not find any issue with that. It should not display any underline. Please share a screenshot of the auto responder email you have received and we will take a look.

    We will wait for your response.

    Thank you!