What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does it take 10 or more minutes to make a PDF?

    Asked by AllTalkSpeech on March 09, 2016 at 07:19 PM


    When I want to create a PDF version of a form it is taking more than 10 minutes.  I get a little turning circle that says working and no PDF form.  ANy ideas?



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    JotForm Support

    Answered by jonathan on March 10, 2016 at 12:35 AM

    We apologize for the inconvenience caused. I test it on your form http://www.jotform.co/form/60687178853874 and I was able to reproduced the issue as well. 

    There seems to be a problem with our Create PDf Form tool.

    I have escalated the issue to our higher team support. We will upldate you here as soon as fixed.


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    Answered by AllTalkSpeech on March 10, 2016 at 06:45 AM
    Great stuff.
    Thanks for following up.
    Kind regards