Why does it take 10 or more minutes to make a PDF?

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    AllTalkSpeech
    Asked on March 09, 2016 at 07:19 PM

    Hi

    When I want to create a PDF version of a form it is taking more than 10 minutes.  I get a little turning circle that says working and no PDF form.  ANy ideas?

    Thanks

    Megan

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    jonathan
    Answered on March 10, 2016 at 12:35 AM

    We apologize for the inconvenience caused. I test it on your form http://www.jotform.co/form/60687178853874 and I was able to reproduced the issue as well. 

    There seems to be a problem with our Create PDf Form tool.

    I have escalated the issue to our higher team support. We will upldate you here as soon as fixed.

     

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    AllTalkSpeech
    Answered on March 10, 2016 at 06:45 AM
    Great stuff.
    Thanks for following up.
    Kind regards
    Megan
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