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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't seem to email my forms

    Asked by carlitonner on March 09, 2016 at 07:54 PM

    I'm trying to email two separate forms to the recipient & I can't do so.  Any time I press any of the buttons (email or publish) while in editing mode, it won't do anything.

    please advise.

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    JotForm Support

    Answered by ashwin_d on March 10, 2016 at 12:46 AM

    Hello carlitonner,

    I'm sorry for the trouble caused to you. I did check your form and did not find any issue with that.

    Is your problem solved already? You seems to have already added two email alerts in your form successfully. Please check the screenshot below:


    If the issue persists, I would suggest you to please sign out from your account and then sign in again before editing the form.

    We will wait for your response.

    Thank you!

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    Answered by carlitonner on March 11, 2016 at 06:54 PM

    it worked like a charm today.  not sure what the issue was the other day, but it's all good.


    thanks for your time,


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    JotForm Support

    Answered by Mike_G on March 11, 2016 at 08:58 PM

    Thank you for confirming that everything works now as it should on your end. If you encounter it again or you have any other issues in the future, please feel free to get back to us and let us know.