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  • Profile Image

    Jumping Bean Contact Form

    Asked by macgill3 on March 10, 2016 at 03:37 AM

    My form at the bottom of this site looks like a jumping bean on the Ipad. I haven't tested it on other tablets. It's as if it can't figure out what size it should be so it just goes back and forth infinitely.  I tried modifying it numerous times, making the fields and everything skinnier but no dice. Do I have to just give up and make it 350px wide, not responsive or what? 

    Also,

    how do I get rid of the dark gray border around the whole thing?
     

     

    THANKS!! 

    Page URL:
    http://www.dappertiger.com

    contact form size ipad site wide
  • Profile Image
    JotForm Support

    Answered by mert on March 10, 2016 at 04:42 AM

    According to my tests on iPad, I replicated the same issue with you. To overcome this problem, I can suggest you a several methods; but firstly, I suggest you to remove other embed code to your form, only leave the iFrame embed code at the end.

    Please, check it from the below:

     

    In addition, while you are using the iFrame embed code, please pay attention to that you don't need to take the whole structure of embed code, the content between <iframe>...</iframe> tags is enough to embed your form. (Following code is just an example, don't embed that one.)

     

        <iframe

          id="JotFormIFrame"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.com/53341292355958"

          frameborder="0"

          style="width:100%;

          height:800px;

          border:none;"

          scrolling="no">

        </iframe>

     

    Please, try this method and let us know the results.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by mert on March 10, 2016 at 04:43 AM

    Also, I moved your other question into another thread, so you can access it through the link below:

    http://support.jotform.com/answers/791628

     

    It will be answered right away.