Can we extract the data and remain on the same plan?

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    Ana
    Asked on March 10, 2016 at 03:59 AM
    Once the 10GB of space (bronze package) is utilised, can we extract the data and remain on the same plan?
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    Jan
    Answered on March 10, 2016 at 05:43 AM

    Are you referring to the uploaded files? If you reached the limit of 10GB space, you can delete the submissions that has the attached/uploaded files in order to clear up some space in your storage.

    You'll also be reminded if you are about to reach the limits. You'll still be under the same plan, however, if you don't clear up some space, the forms will be suspended.

    Yes, you can download them first before deleting them. You can also integrate Google Drive or Dropbox in your form.

    Let us know if you still have questions. Thank you.