What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image Slider Widget not working on mobiles

    Asked by ronshuller on March 10, 2016 at 09:16 AM

    I finally got the Image Slider to work on https://form.jotform.com/60685741522962 except it only works on my desktop.  It does not work on mobile.

    Any ideas?

    Page URL:
    https://form.jotform.com/60685741522962

    image slider image slider widget slider widget JotForm Mobile does not work
  • Profile Image
    JotForm Support

    Answered by Kiran on March 10, 2016 at 09:56 AM

    As I check your JotForm, I see that you are using the image links from DropBox. Hence, the images are not displayed on the form on the desktop also.

    Are you able to view the images at your end or did you change the image URLs recently? Please try changing the image links that can be accessed using the direct link and see if the widget is showing the images properly on both desktop and mobile devices.

    Please get back to us if you need any further assistance. We will be happy to help.