Text in form not displaying correctly in Chrome.

  • olpevents
    Asked on March 10, 2016 at 10:12 AM

    Text in form not displaying correctly in Chrome. Works fin in Firefox and Explorer.

    Jotform Thread 791812 Screenshot
  • Welvin Support Team Lead
    Replied on March 10, 2016 at 11:23 AM

    The texts are good. This is how I see it in the popup form:

    Text in form not displaying correctly in Chrome Screenshot 20

    You have embedded the form into a modal window. Is it fixed now? If not, then you may need to restore your Windows Aero settings. You are using Windows Basic and I think you've also unchecked the Windows texts visualization.

  • olpevents
    Replied on March 10, 2016 at 11:39 AM

    what/where is windows texts visualization? Is that in my browser settings or the jot form?

  • Welvin Support Team Lead
    Replied on March 10, 2016 at 12:55 PM

    In your Windows 7 PC settings. I meant to say the Visual Effects in your Windows Aero settings.

    Text in form not displaying correctly in Chrome Screenshot 20

    Here's the guide. Please try to choose the first option.

    http://www.sevenforums.com/tutorials/1908-visual-effects-settings-change.html 

     

     

  • olpevents
    Replied on March 10, 2016 at 2:09 PM

    I do not have aero option. Also, if the default is "...whats best for my computer" that means everyone also sees what I am seeing.

    Do I need to adjust my fonts in jotform?

  • Kevin Support Team Lead
    Replied on March 10, 2016 at 3:23 PM

    You may try increasing a bit the font size, it might display the text properly.

    However, I did check your form and I was able to see it properly.

    Text in form not displaying correctly in Chrome Screenshot 20

    Is the issue still there? 

    If so. Could you try loading your form on other PC? 

    Do let us know if it is working now.