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    Other Donation Amount Field Shows $1

    Asked by ewinder on March 10, 2016 at 10:45 AM

    I have a form that has a field for people to enter their own donation amount.  I've used this form before.  However, now it shows $1 in this field when it used to be blank before.  I realize we have to have a minimum donation amount in the wizard, which is $1, but this didn't used to show in the field before.  Please advise.  This form was created by cloning another form that we have.  Thank you for your help.

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    JotForm Support

    Answered by Charlie on March 10, 2016 at 11:32 AM

    I've checked the form and it shows 1 in your donation amount because the quantity field of it is set to "1". You can simple edit the option of that product and change the default quantity to "0" instead.


    In your case, you are using a value of $1 for the product but it is setup to look like a custom amount by multiplying $1 to the number of quantity. 

    Here's how it looks like after setting the quantity of the product to "0": https://form.jotform.com/60694438724969 

    Let us know if you need more help on this.