What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Other Donation Amount Field Shows $1

    Asked by ewinder on March 10, 2016 at 10:45 AM

    I have a form that has a field for people to enter their own donation amount.  I've used this form before.  However, now it shows $1 in this field when it used to be blank before.  I realize we have to have a minimum donation amount in the wizard, which is $1, but this didn't used to show in the field before.  Please advise.  This form was created by cloning another form that we have.  Thank you for your help.

    Page URL:
    http://cfacadiana.org/PageDisplay.asp?p1=9845

    donation amount shows another form thank
  • Profile Image
    JotForm Support

    Answered by Charlie on March 10, 2016 at 11:32 AM

    I've checked the form and it shows 1 in your donation amount because the quantity field of it is set to "1". You can simple edit the option of that product and change the default quantity to "0" instead.

     

    In your case, you are using a value of $1 for the product but it is setup to look like a custom amount by multiplying $1 to the number of quantity. 

    Here's how it looks like after setting the quantity of the product to "0": https://form.jotform.com/60694438724969 

    Let us know if you need more help on this.