What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can a user upload images into the form?

    Asked by Michael Occhipinti  on March 10, 2016 at 11:22 AM

    We are using Square Space for our website. We want users to input text information (item numbers, serial numbers) along with 1-2 images.  Is this possible with your product?

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    Answered by Huberson on March 10, 2016 at 12:44 PM


    You can allow users to provide various type of files including images with the Upload field from our Form Builder. You can even limit the image size and/or restrict the formats allowed ( like .png .jpg ect.. ).

    Take a look at the following guide: Upload-Field-Allowed-File-TypesChanging-the-Upload-Size-Limit.


    Feel free to contact us any you need assistance. 


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    Answered by Michael Occhipinti  on March 10, 2016 at 06:45 PM
    Is allowing users to upload files part of the paid version or is it available in the free version?
    Sent from iPhone
    Michael Occhipinti
    504 - 430 - 1184
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    JotForm Support

    Answered by jonathan on March 10, 2016 at 07:27 PM

    Hi Michael, 

    I also recommend you create an account so that we can properly provide you the assistance. Use this link http://www.jotform.com/signup to signup using your email account.

    As to your question, FREE accounts also have the same features and functionality as the paid accounts. You can review more in the JotForm Pricing page here.

    As you can see on the pricing page, they only differ in limits (i.e submission limits, storage limit..)

    So Upload feature is also available for the FREE version.