What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is the form view metric a new feature and how can we track it?

    Asked by harrybrax on March 10, 2016 at 11:52 AM

    I received a notice today regarding my form views.  I have never received this before and am curious how I can find out more information about this.  I would like to know when my cycle period starts and ends as well as see how or where this is measured. Also, is this a newer metric that has been added to the free accounts.  As mentioned, this is the first time I have seen this.  Thanks in advance.



    Page URL:

  • Profile Image

    Answered by Ben on March 10, 2016 at 01:52 PM

    Yes, this is actually a new implementation on JotForm. You can read more about it here: Announcing Pricing Modification: Form View Limits

    In short, starting with March all accounts are limited to the form views next to the previous limitations. This has been decided upon to keep the server costs lower and resources spread appropriately per people on different plans.

    The submissions limits are still on 100 for secure and regular submissions (10 for paid), and the form views are 1000 (1k) of views for the free plan.

    The easiest way to remember it is that there are 10 views per submission - so 100 submissions * 10 is equal to 1000 form views and the same approach applies to other plans.

    You can follow it up by logging into your account and checking the account menu on the right top part of the screen


    as well as under the Account -> Usage.

    If you do happen to have any additional questions, do let us know. :)