What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Create PDF Form: It is creating a blank PDF file.

    Asked by supplier_enrollment on March 10, 2016 at 01:02 PM

    Hi Jotform Support,

    I've been trying to create a PDF of my form, but I don't think it's working. There are 2 main issues:


    1. Yesterday the PDF form function was creating the old version of my form, even though I had updated the form since the last time I had created a PDF version.


    2. Today the PDF form function is only creating a blank 1 page PDF.


    I'm not sure what's going on here. Can somebody help me to resolve this?

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    JotForm Support

    Answered by Kevin_G on March 10, 2016 at 02:35 PM

    I have checked your forms and was able to see the issue, I tested it on my end and was able to replicate it, I will escalate it to our second level, so one of our developers will take a look here and you will be notified when it is solved. 


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    JotForm Support

    Answered by mustafa on March 10, 2016 at 02:55 PM

    I am looking at the same issue, will let you know when fixed. Thanks for your feedback.

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    JotForm Support

    Answered by mustafa on March 10, 2016 at 03:05 PM

    Fixed, sorry for the problem.