My newly created forms are disabled

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    Asked on March 10, 2016 at 01:08 PM

    Favor verificar a situação, criei uma conta free. configurei o formulário link: mas não está funcionando.



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    Answered on March 10, 2016 at 02:41 PM

    I see that the account is autosuspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I see that your JotForm is made in Portuguese and our language translation tool is not updated to scan some languages such as Arabic, French, etc. So, the forms made in these languages are automatically suspended. To avoid the automatic suspension on such forms, we recommend you to build your forms in English and then use our language translation tool to display it in Portuguese by default. Please refer to the following thread that can help you with this.

    I have verified your forms and they seem to be normal and clean. I have activated your account and you should be able to see your forms now. Sorry for the trouble caused.