What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My newly created forms are disabled

    Asked by globaldigital on March 10, 2016 at 01:08 PM

    Favor verificar a situação, criei uma conta free. configurei o formulário link: https://form.jotformz.com/60693305320650 mas não está funcionando.

    Atenciosamente,

     

    Page URL:
    https://form.jotformz.com/60693305320650

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    JotForm Support

    Answered by Kiran on March 10, 2016 at 02:41 PM

    I see that the account is autosuspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I see that your JotForm is made in Portuguese and our language translation tool is not updated to scan some languages such as Arabic, French, etc. So, the forms made in these languages are automatically suspended. To avoid the automatic suspension on such forms, we recommend you to build your forms in English and then use our language translation tool to display it in Portuguese by default. Please refer to the following thread that can help you with this.

    http://www.jotform.com/help/298-How-to-make-your-forms-multilingual

    I have verified your forms and they seem to be normal and clean. I have activated your account and you should be able to see your forms now. Sorry for the trouble caused.