What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment form feature request: Other Product (fill in amount) option

    Asked by techtriadinc on October 20, 2010 at 04:58 PM

    The payment form is great; there's a feature several clients need. With donations, for example, we use

    1. $100

    2. $50

    3. Would like: Other: (fill in amount)

    Can that be done now? If so, how? If not, please consider adding it.

    Feature Request Feature Request payment form
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    JotForm Founder

    Answered by aytekin on October 21, 2010 at 04:11 AM

    Thanks for the suggestion. I added this to our feature requests list.

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    Answered by techtriadinc on April 09, 2011 at 10:54 AM

    Has this feature been implemented? If yes, then how is it done? Many thanks for your great product and fast replies.

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    JotForm Support

    Answered by NeilVicente on April 09, 2011 at 11:57 AM

    Hi,

    This feature is now available using the donation option in the Paypal Payment Wizard. When you choose "Collect Donations" a textbox field is used for amount property instead of a dropdown, so users are able to fill in the amount they'd want to donate.

    Hope you find this information helpful.

    Neil

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    Answered by robbieperkins on May 28, 2011 at 06:47 PM

    This was a great addition to PayPal forms. I have an additional feature request. Can we get an "other" field if using the multiple products option? We have a candidate running for office requesting donations, like "Platinum: $2,500" and "Gold: $1,500" and so on. We'd like to add an "other" so the donor can choose his/her own amount. Is that possible as a future feature?

    Thanks again,

    Sue

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    JotForm Support

    Answered by NeilVicente on May 29, 2011 at 05:00 AM

    Hi Sue,

    I have forwarded your request to our user requests list. Our developers have been notified about the existence of this matter. It will be up to them to decide whether to implement this or not, thus, we cannot guarantee of a lead time for completion. We will have you updated of any progress regarding this.

    Our users's inputs are greatly appreciated, and yours is not an exception. Let me know if there's anything else I can help you with.


    Neil

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    Answered by crossroadsjerusalem on May 16, 2012 at 08:34 AM

    Can there be a donation option (where the user enters their own amount) on the same form with a multiple items form (where the prices are designated and the user selects the quantity)?  

    has this feature been developed?  We would like to have the option to offer fixed price tickets to an event with the quantity variable and then offer an additional donation amount that the donor could choose to fill out himself.  

    Melissa

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    Answered by techtriadinc on May 16, 2012 at 08:36 AM

    I re-second this request. Combing fixed prices with an "other" field is what many of our clients want. Do you have any implementation date for this feature? Thanks again for a great product!

    Sue

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    Answered by jeanettebmz on May 16, 2012 at 01:40 PM

    @techtriadinc  AND  @crossroadsjerusalem

    I am submitting a new ticket with your request

    As a sort of  temp workaround, I would suggest you to setup Paypal with "User can select multiple products" and then add a donation field , set the price to 1 and then add a quantity option . You can add as many options as you want, it will be multiplied by 1. See screenshot below:

     

    Cheers!

    Jeanette

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    Answered by BGGRAPHICS on January 14, 2014 at 11:07 AM

    Has this option been added yet?  To be able to have a few fixed amounts AND an option where the buyer can put in a variable amount?  Please let me know asap.  Thank you!  : ) 

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    Answered by EliezerN on January 14, 2014 at 12:29 PM

    @BGGRAPHICS

    No, that is not possible yet. You can let your form user to enter a custom amount of money by using Donation mode as explained by NeilVicente, but not in the forms where you sell products.

    I would recommend you to open a new ticket if you further assistance with this inquiry as this thread is very outdated, that will allow us to assist you better.

    Thanks