Payment form feature request: Other Product (fill in amount) option

  • Profile Image
    Asked on October 20, 2010 at 04:58 PM

    The payment form is great; there's a feature several clients need. With donations, for example, we use

    1. $100

    2. $50

    3. Would like: Other: (fill in amount)

    Can that be done now? If so, how? If not, please consider adding it.

  • Profile Image
    Answered on October 21, 2010 at 04:11 AM

    Thanks for the suggestion. I added this to our feature requests list.

  • Profile Image
    Answered on April 09, 2011 at 10:54 AM

    Has this feature been implemented? If yes, then how is it done? Many thanks for your great product and fast replies.

  • Profile Image
    Answered on April 09, 2011 at 11:57 AM


    This feature is now available using the donation option in the Paypal Payment Wizard. When you choose "Collect Donations" a textbox field is used for amount property instead of a dropdown, so users are able to fill in the amount they'd want to donate.

    Hope you find this information helpful.


  • Profile Image
    Answered on May 28, 2011 at 06:47 PM

    This was a great addition to PayPal forms. I have an additional feature request. Can we get an "other" field if using the multiple products option? We have a candidate running for office requesting donations, like "Platinum: $2,500" and "Gold: $1,500" and so on. We'd like to add an "other" so the donor can choose his/her own amount. Is that possible as a future feature?

    Thanks again,


  • Profile Image
    Answered on May 29, 2011 at 05:00 AM

    Hi Sue,

    I have forwarded your request to our user requests list. Our developers have been notified about the existence of this matter. It will be up to them to decide whether to implement this or not, thus, we cannot guarantee of a lead time for completion. We will have you updated of any progress regarding this.

    Our users's inputs are greatly appreciated, and yours is not an exception. Let me know if there's anything else I can help you with.


  • Profile Image
    Answered on May 16, 2012 at 08:34 AM

    Can there be a donation option (where the user enters their own amount) on the same form with a multiple items form (where the prices are designated and the user selects the quantity)?  

    has this feature been developed?  We would like to have the option to offer fixed price tickets to an event with the quantity variable and then offer an additional donation amount that the donor could choose to fill out himself.  


  • Profile Image
    Answered on May 16, 2012 at 08:36 AM

    I re-second this request. Combing fixed prices with an "other" field is what many of our clients want. Do you have any implementation date for this feature? Thanks again for a great product!


  • Profile Image
    Answered on May 16, 2012 at 01:40 PM

    @techtriadinc  AND  @crossroadsjerusalem

    I am submitting a new ticket with your request

    As a sort of  temp workaround, I would suggest you to setup Paypal with "User can select multiple products" and then add a donation field , set the price to 1 and then add a quantity option . You can add as many options as you want, it will be multiplied by 1. See screenshot below:




  • Profile Image
    Answered on January 14, 2014 at 11:07 AM

    Has this option been added yet?  To be able to have a few fixed amounts AND an option where the buyer can put in a variable amount?  Please let me know asap.  Thank you!  : ) 

  • Profile Image
    Answered on January 14, 2014 at 12:29 PM


    No, that is not possible yet. You can let your form user to enter a custom amount of money by using Donation mode as explained by NeilVicente, but not in the forms where you sell products.

    I would recommend you to open a new ticket if you further assistance with this inquiry as this thread is very outdated, that will allow us to assist you better.