Notification E-Mail

  • Profile Image
    michu65
    Asked on March 10, 2016 at 04:40 PM

    Is it possible that i don't get any notification e-mails to my registrated email addresses?

    I have test it a few thimes, but don't get an email to my address.

    At the moment I'm just a free user.

     

     

    Thnaks for you reply

     

    Yours scincerely 

     

    M.Aeschbacher

     

     

    Sorry for the bad english and may the stupid question

  • Profile Image
    Nik_C
    Answered on March 10, 2016 at 06:09 PM

    Hi, 

    I checked our logs for the email addresses that you set for the recipient on your form.

    I provided a screenshot of the logs for your email address. I blurred out your email address, but you can see the last part of email. 

    For the other email address i could not find any logs that there was a attempt to send any email.

     

    Could you please check if the Jotform email is not in your spam/junk folder.