What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Notification E-Mail

    Asked by michu65 on March 10, 2016 at 04:40 PM

    Is it possible that i don't get any notification e-mails to my registrated email addresses?

    I have test it a few thimes, but don't get an email to my address.

    At the moment I'm just a free user.



    Thnaks for you reply


    Yours scincerely 





    Sorry for the bad english and may the stupid question

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on March 10, 2016 at 06:09 PM


    I checked our logs for the email addresses that you set for the recipient on your form.

    I provided a screenshot of the logs for your email address. I blurred out your email address, but you can see the last part of email. 

    For the other email address i could not find any logs that there was a attempt to send any email.


    Could you please check if the Jotform email is not in your spam/junk folder.